Price Match Promise

Our prices are always set competitively and we always try to give you a little bit more with an extra special service. However, if you find an alternative comparable UK store or website offering a lower price in Sterling in the UK, for an identical product that is new, undamaged and in stock at that store, then we will match the price when you purchase from us, or refund the difference.

If you would like to Price Match, then please contact us on 01730 895761 or at sales@cheekyrascals.co.uk. You will need to provide us with:

• your name and address;
• your Cheeky Rascals Sales Order number (if you have already ordered the item from us);
• the name and address of the retailer you are price matching with;
• the description and price of the product;
• either the web address for the product on the retailer’s website and a dated screenshot of the relevant product page or a dated photo proving an in-store price at a retailer.

The competitive price will need to be verified by our team, and we will come back to you with our price match offer within 2 working days. If you have not yet ordered the product, you will then have 2 days to confirm your order.

If you have already ordered the product from us, then you will need to request the price match within 5 working days of placing the order. Any refunds will be made to the payment method or card used to make the original purchase.

Price matching cannot be used in conjunction with any other Cheeky Rascals promotional codes, discounts or special offers and is restricted to one of each item per customer.

Specifically, our Price Match Promise applies to:

• products advertised on VAT registered UK listed websites, or in stores located in the UK where prices are in Sterling;
• products that are absolutely identical to our own. This includes make, model, size, colour, included accessories and compliance with UK safety standards;
• the total cost of the identical and equivalent quantity of the product including delivery charges, VAT and customisation charges;
• product that is new, undamaged and is in stock ready for immediate collection/ dispatch.