Spend over £50 for free delivery within most of the UK mainland.
Delivery charges apply to all orders to the Scottish Highlands, any islands (including Isle of Wight, Scilly Isles and Channel Islands), Northern Ireland, Republic of Ireland.
Where the item(s) ordered are all in stock, 99% of orders are despatched from our warehouse within 24 hours. For most of the UK mainland, you can expect your delivery 2 to 5 days after placing an order (depending on whether your order is despatched via courier or Royal Mail). Deliveries further afield may take considerably longer.
Next Day Delivery is available for Standard UK Addresses. Order before noon for next working day delivery for £7.99.
|Delivery Charges||Orders £0 – £50||Orders over £50|
UK Mainland, Wales, Central & Lowland Scotland
|Orders £0 – £60||Orders over £60|
|Isle of Wight & Scilly Isles||Less than 1Kg, £4.00||More than 1Kg, £14.99|
|Orders £0 – £50||Orders over £50|
|Any other islands including Channel Islands||Less than 1Kg, £5.00||More than 1Kg, £22.00|
|Scottish Highlands & Northern Ireland||Less than 1Kg, £4.00||More than 1Kg, £13.00|
|BFPO Deliveries||We are unable to send our larger/ heavier products to BFPO addresses. Please contact us and we will take a closer look to see what we can do.|
||International delivery services are currently suspended|
We take the best possible care to make sure that your order and its packaging leaves our warehouse in good condition. If when your delivery arrives, you find that the outer packaging is damaged and you suspect that the products inside are also likely to be damaged, you should not accept the delivery and should hand it back to the courier to return to us. If you decide to accept a delivery where the packaging is damaged, you must inform the courier in writing of the damaged packaging when you sign for the delivery, take a photo of the damage before opening your parcel, and Contact Us immediately.
For extra information on deliveries, please click here to view our full Terms & Conditions.
Claims for lost Royal Mail outgoing parcels cannot be made until enough time has passed to allow to delays in the post, generally 15 working days. We also ask customers to ensure that they make their claim within a reasonable length of time. Claims for courier items that have not been delivered cannot be processed if reported to us 10 days after the original order date.
Please contact us if your parcel has not arrived in the expected delivery time and we will take a closer look. You may be advised to complete and sign a non-receipt of delivery form whilst we set investigations in progress. This will help us should we need to report the incident to the Authorities at any stage of the investigation.