What People Say

The only way we can improve our services is through your feedback, so whether its good or bad, please let us know!  Email your feedback to us at feedback@cheekyrascals.co.uk
  
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It is so nice to come across a Customer Services team who WANT to genuinely help a customer to find what they are looking for!

A big thank you for all your assistance - you made a sale as a result.

Regards,

Jon Moorey

May 2010

 
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I can't believe I have won the competition!!! I never win! This is great news - I can't wait to get my prize - in only 2 days! Speedy service! And I will be sure to enter more competitions on your offers site in the future!

Yippee!

Regards,

A very happy customer - Sam Newbury

May 2010

 
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Dear Cheeky Rascals,

After being recommended Cheeky Rascals nursery products by a friend, I came onto your site and it was a breathe of fresh air! An easy to navigate site with fantastic products - hard to come by! I just bought a Fertile Mind Bando and it is the most comfortable belly band ever - and really great value for money! I don't usually like to order online, but your site, product, delivery and fantastic customer services has restored my faith in it! You are now on my Favourites list now!

Thanks!

Natalia Shade

March 2010

 
Your website is excellent, what a brilliant easy to understand picture guide, fab, fab, fab! I am going to recommend your website to all the other mums I know!

Lisa Nuttall
January 2010
  
I just wanted to say thank you for my recent order from Cheeky Rascals.

I emailed enquiring about a part for my buggy board. The lady said to call so we could decide exactly which part it was I needed. The lady I spoke to, Suzanne, was very courtious and helpful. She ordered my part and it was with me in two days. I haven't had such professional quick service in years.

Thank you it is nice to see that some companies still operate great customer service.

Once again thank you to everyone who dealt with my order.

Kind regards, Naomi
December 2009

 
Just wanted to say thanks you very much for such a quick response in sending me the replacement brackets for our buggy board.
It's so refreshing to speak to some one who knows exactly how to help you and can deliver what they promise in a friendly and professional manner.

I don't normally write to people to say thanks but in this case I felt I needed to.

Many thanks again, Justin Hegenbarth
September 2009
 
The replacement clip arrived Friday morning. I just wanted to say 'thank you' and commend you on your excellent customer service!
Kind regards,

Emma
May 2009
 
Just wanted to say thanks for your prompt response in crediting my returned item. Also thanks for you advice and helpfulness when I ordered the item, you were a pleasure to deal with. I will certainly look you up next time I need anything for the kids.

Thanks again, Tim Parkinson
March 2009

Thanks so much for all your assistance with this, its really refreshing for a company to have such great customer service like you have.

Look forward to receiving the new clip.

Kind Regards Maxine  
January 2009
 
 Thank you very much. I really appreciate your speedy response.
I have just received these. Great customer service!

Regards Farah
November 2008
 
 Thanks for the prompt service

You are a lifesaver as my wife was not able to cope with our 3 little rascals without the buggy board!! 

Thanks again, Andrew
October 2008
 
 Thank you so much for the very quick response and delivery. I will certainly be recommending your company and the BuggyBoard.

Susannah Buylla
October 2008