Click & Collect has been one of the surprise retail successes of the last few years but when you look at the sheer level of convenience it offers customers and the way that it seamlessly combines the best of ‘bricks and clicks’ it’s easy to understand why it appeals to shoppers so much.
Customers want to shop at independent stores, but still expect the same services and experiences as multiples. “Our Click & Collect service means that indies are able to compete…”.
This year we launched our own small-scale Click & Collect service just for independent nursery shops. Below is a recent interview between Simon Russell, managing director of Cheeky Rascals, and Progressive Preschool Magazine.