Click & Collect Delivery
Click & Collect is the ultimate in convenience shopping. No waiting in for a delivery man, no hunting through the store – just order online and pop in pick up your parcel where and when it suits you.
If the product is already in stock at the store, it will take just a few hours before your order is ready for collection. If we need to deliver your order to the store, it will take a little longer. Where we have stock at Cheeky Rascals HQ, and you choose a UK mainland shop as the collection point, you are likely to wait just 24-48 hours before your order is ready for collection. If you place your order just before the weekend, it will take 1-2 days longer. For shops in the Highlands of Scotland, on any of the islands or in Northern Ireland, you will have to wait a little longer. For full details of our delivery times to these areas, please scroll down to the Standard Delivery section on this page.
Our Click & Collect service is simple to use. Here is what happens…
- Add to your shopping basket and proceed to checkout in the usual way, where you should select the pink Click & Collect button.
- You will be taken to a Google Map where you can zoom in and select your nearest stockist.
- Then complete the checkout in the normal way. We will ask you for payment details, but we will not be processing any payments until we are sure that your order is ready for collection. Paypal customers, please note that your money will be taken but be placed in a holding account.
- Once checkout is complete, we will confirm that the goods are available at your chosen stockist and you will receive one of the following emails within half a working day:
- Your order is ready at the stockist for immediate collection or
- We need to send your order to the stockist before you can go and collect it. For most stockists, this will take just 24 hours to arrange. We will send a further email when the stockist has received your order and it is ready for collection or
- Your product(s) is out of stock at both the stockist and at Cheeky Rascals. We will then give you an estimated delivery date.
- To collect your order, please take some ID with a printout and your on-screen Order Confirmation. The stockist will ask you to sign for the collection. That’s it. Happy clicking and collecting!